Youfoodz complaints: If you are a regular customer of Youfoodz Australia and use their services or products then you may had any problems with their services or could have in the future.
Here you can find specific information about the Youfoodz complaints number and email. Which allows you to solve your problem or any of your questions?
Complaints department & Head office detail
| Office Website | youfoodz.com |
| Youfoodz contcat number | (07) 3633 0708 |
| Youfoodz email | hungry@youfoodz.com |
| Office address | 4/52 Pritchard Rd, Virgina 4014 Brisbane Australia |
| Youfoodz head office number | (07) 3633 0708 |
How do I make a complaint to Youfoodz?
If you want to make complaint on Youfoodz try these following steps:
Phone: Youfoodz customer service phone number is (07) 3633 0708.
Email: If your issue isn’t urgent, you can send an email to hungry@youfoodz.com. They aim to respond to all emails within 48 hours.
Live chat: Click on youfoodz.com/contact and then after click on live chat on this page by clicking the green message icon is located on the bottom right corner of website.
Facebook DM: Send a direct message to Youfoodz on Facebook between 7am and 9pm AEST, Monday to Sunday. You can find their Facebook page here: facebook.com/youfoodz
Youfoodz opening hours
| Day | Opening Hours | Closing Hours |
| Monday | 07:00 am | 9:00 pm |
| Tuesday | 07:00 am | 9:00 pm |
| Wednesday | 07:00 am | 9:00 pm |
| Thursday | 07:00 am | 9:00 pm |
| Friday | 07:00 am | 9:00 pm |
| Saturday | 07:00 am | 9:00 pm |
| Sunday | Closed | – |
About Youfoodz
Youfoodz is a fresh food company on a mission to create freedom & make Australia healthier with every bite. They are the future of food changing the way people think about both cooking & pre-prepared meals, from where the ingredients are sourced to how they get to you.
Review
By John: The taste pumpkin walnut and feta penne this one was really yummy. I was kind of surprised myself because it doesn’t have any like meat or any kind of protein but it was really delicious i found the pasta very soft
the pumpkin was also very soft and warm satay fish and veg to be honest i really didn’t like the fish it kind of tasted a little bit cheap.
Faq’s
Q. How long will it take to resolve my complaint?
A: It depends on the complexity of the issue. Youfoodz aims to respond to emails within 48 hours, other channels might be faster.
Q. I can’t get through to customer service. What should I do?
A: Try other channels like Facebook DM or email. Leave a review on Trustpilot to publicly raise awareness.
Q. Are there hidden fees with Youfoodz?
A: Read their pricing information carefully and ask customer service if unsure about any fees. Check reviews for mentions of hidden fees.
Q. How to cancel youfoodz subscription ?
A. Here we discuss about two ways to cancel your Youfoodz subscription, depending on whether you want to deactivate your entire account or simply pause deliveries for a while:
If Deactivate your entire account:
- Sign in to your Youfoodz account.
- Click on Settings (usually located in the top right corner).
- Scroll down to the Plan Settings section.
- Click on Deactivate My Plan.
- You’ll be asked to provide some optional feedback on why you’re leaving. Fill it in if you’d like, or skip it if you prefer.
- Click Deactivate.
If Pause deliveries:
- Sign in to your Youfoodz account.
- Click on My Menu.
- Find the upcoming delivery you want to skip and click on Change or Skip Delivery.
- Select Skip this week and click Confirm.
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